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07/12/2016 By crocuscomms Leave a Comment

5 things to think about when designing a logo

When we think of branding, we think of a logo – Coca-Cola, Disney, Apple, Nike, Starbucks, these are all logos that are instantly recognisable* – and though your logo is not your brand, it’s definitely an important part.

*I just went back to an old post from the summer, and I listed the same five brands!!

As an entrepreneur or small business, you probably don’t have a huge amount of money to invest in a top creative agency to design your logo and brand identity. Whether you have a big budget or not, however, whether you’re briefing a proper designer or someone on Fiverr or even trying to do it yourself, it’s important that you get this right. Your logo is one of the first things that your potential clients and customers will see – on your business card, on your website – and it’s crucial that it represents you in a professional and meaningful way.

With that in mind, I asked graphic designer Merelina Davies to put together 5 things that you should consider when you’re designing a logo for your business!

5 things to think about when designing a logo

  1. Colour

innocent logo
The innocent drinks logo is simple but still meaningful and distinctive.

When designing a logo, colour is extremely important. It can convey a tone for your company and a theme for all other artwork including your website.

First of all, rule out colours that could clash with the theme you are creating. For example, red is a very bold colour and is used for speed and energy but it can also be associated with danger. Think about warm colours verses cold colours, and pastels verses bold bright colours.

You may also need to make the logo into a solid one-colour logo for printing in a black-and-white newspaper or putting over the top of a multi-coloured image or stitched onto uniforms. Try to keep the colours to a minimum amount as this helps with the reproduction onto other media as well as cost – for example, a gradient logo is impossible to stitch onto a uniform.

Once you have picked a colour, you can always use tints of the main colour to produce artwork layouts. Colour references are very important to make sure you get the correct colour from every printer and manufacturer: use the same CMYK values or even better you can use a Pantone colour to ensure consistency (but it’s more expensive to print with Pantones).

  1. Simplicity

Don’t make the logo too complicated! Simple designs are the most effective and are cleaner to reproduce on artwork and fabrics. The logo needs to be recognisable from a distance, so a simple shape and bold text would be most effective – though it’s sometimes not possible if you are creating a delicate logo.

Cadbury logo
The Cadbury’s script logo was originally quite fussy when it was first used in the early 20th century and has been simplified over the years. In 2012, they also won the exclusive use of the Pantone 2685C, as used in their Dairy Milk packaging (source).

Choosing a typeface is extremely important as it can convey a tone for your company. The font you choose for the logo will then affect all your other artwork, such as letterheads and sub-logos if you branch out into different avenues. It can be unreadable, especially if a script typeface is used – for example, the “r” is sometimes displayed backwards on a script font so look out for these things when choosing a font.

I always like to pick a font that has different weights available, so when you’re creating other artwork you can use bold, medium and thin styles while still keeping the same font.

  1. Where it’s going

You may only be designing a logo for a small business now but your company can grow and grow. Your logo can be put on a wide range of digital media, different websites and social media. Think about how it is used on these sites – normally at the top of a page on your own website, functioning as a ‘home’ button. It will become your profile picture on social media sites. You may also need to use it as a ghosted logo to copyright your own images.

You should also consider the print medium and this can be very diverse. Adverts in a newspaper sometimes have limited colour to print your logo and can also be very small, so it has to be readable in an extremely small size.

If your business grows further, you could end up doing billboards, which would mean your logo being used on a really big scale.

You might choose to put your logo on USB sticks (engraved), umbrellas (screen printed), uniforms (stitched), the side of a car (decals) – all these media would require a vector logo with limited colour options.

  1. Formats

There are two key formats. First, a vector file, which is made up of paths and can be scaled both very small and extremely big; this is usually made in Illustrator and will have an .ai or .eps file extension. The second option is a bitmap file, which is made up of pixels and doesn’t scale very well. The best way is to create your logo as a vector file and then you can make other formats from here.

You will need a full-colour vector file for print adverts; a black-and-white vector file for engravings or newspaper adverts. A vector file is also used for stickers on the side of a car as the decal company uses the paths to cut around the logo to make the sticker. You can save your vector file as a jpg for use on digital e.g. on websites and social media. You can also save your vector file as a png file so it has a clear background and you can overlay the logo, for example over a photograph.

Another format to consider is both a portrait and a landscape version of your logo. A landscape version works well on a website as it flows along the screen and is easy to read. A portrait version would be best to use, for example, on lanyard staff passes where you want to see it from a distance. If you have both options of a portrait and landscape version, then you can place your logo as clearly as possible on any medium.

  1. Checking and double-checking

airbnb logo
The airbnb logo – clean and simple, strong colour, looks good in big and small formats – was controversial when it was released in 2014 as not only did it resemble the logo of several existing companies but it was also compared to both male and female genitalia…

It may sound obvious but this point needs to be emphasised! Please check your logo according to the following points:

  • Make sure it doesn’t look like anyone else’s logo that is currently being used.
  • Put all your competitor logos on a page with your logo in the middle – does it look similar to the others? Does it stand out? Does it look professional? Get a friend to look at them and see which brand they prefer. If you can look more professional than your competitors you can get more business.
  • Does it look rude or have subliminal messages? This sounds ridiculous but there are logos out there that haven’t been checked! Does it look like any body part for example – turn it upside down and look at your logo from every angle!
  • Is it clear? Can people read it? Do the colours used clash? Check it as well with someone who’s colour blind.
  • Can it be seen from a distance? Is it recognisable on both a small and large scale?

Many thanks to Merelina for sharing her insights!

For help with building your brand beyond the logo and visual identity, read more about our brand fundamentals services.

Filed Under: Branding Tagged With: brand, brand identity, branding, graphic design, logo

22/06/2016 By crocuscomms Leave a Comment

How do you build an online presence from scratch?

Blank pagesThis is a common question, and an important one when you’re trying to build a new brand and create a business from nothing. You’ll have limited time, money and people on the one hand, but you’ll be impatient to get big results and fast.

Rather than buying followers or running other dodgy activities that will get you fast but superficial results at the long-term expense of your business, you need to make sure that you are focusing on getting the fundamentals of your business in place. With the basic structure set up, you can build on this and see some great results in both the short and long term.

Getting clear on your strategy

As always, your first port of call is your strategy. What’s the bigger ‘why’ of your business, what’s your purpose? What are your specific objectives? What are you trying to achieve and by when? Who is your target audience and what do you know about them? What problem are you solving?

If you jump into execution, if you start designing a website and creating social media pages without any strategy in place, you’re likely to end up with a fragmented mess that fails to build a cohesive online presence for you and your brand. A poorly designed website that links to ten different social profiles, each one half-heartedly put together and abandoned after the first week, can be worse than not having anything at all.

Where will you focus your limited resources? What is the purpose and role of each element in your marketing plan? What products and services are you providing and where? What action do you want your potential customer to take? What’s the ‘path to purchase’? Having a clear objective and an understanding of your target audience will help you to focus your attention where it matters.

[See also this post on How to Identify Your Target Audience.]

Creating a website at the core of your ecosystem

When it comes to having an online presence, the first place to start will nearly always be your website. This is the hub for your content, it’s the one place where you 100% own the platform and you control the message and its delivery.

Your website should have a simple but unique domain name; the layout should be responsive, i.e. it should adapt to the screen size of different devices; and it should contain the key content laid out in a simple and intuitive navigation. Try to think longer term, i.e. think of how your business will grow – but don’t get too ambitious too soon. It’s fine to start with something basic, don’t go overboard with a complex custom design as you’ll most likely need to change it soon as your business evolves. Design with your objective in mind: Do you need to be able to sell products on your site? Do you want to direct people to an offline store? Do you want to collect people’s email addresses? The answers to these questions will determine how you set up your site.

With your website as the hub of your business, you can direct people here via your business cards, email signature, LinkedIn profile, and so on and people will have a quick and effective way of understanding who you are and what you stand for. A website that’s not mobile friendly, is poorly designed and doesn’t appear on the first page of Google search results is going to do nothing for your business or, worse, will be detrimental.

[See also these posts on the 5 Basic Principles of Effective Web Design and 10 Simple Steps to Auditing Your Website.]

Creating content to win with Google and your customers

Content will be at the heart of everything you do on your website and beyond. What’s your core brand message? What do you want to stand for? What do you want to be known for? What do you want to write about, talk about, engage people on? What parts of your personal story are relevant here?

Of course, these questions represent only one side of the coin. The most effective content for you to create will sit in the sweet spot between what you as a brand want to talk about and what your customers are looking for. Publishing relevant and engaging content that meets customer needs will help you to rank highly in Google results and become a go-to resource for your target audience.

To find out what your customers want, you can use tools like Google Keyword Planner to review their search queries, you can find studies online, and sometimes you can simply talk to them! Find ways to answer their questions, solving their problems with your content. Can you write ‘how-to’ articles or step-by-step guides? Can you share your own personal experiences? Is there a ‘behind-the-scenes’ angle that can add interest? Creating different types of content, from broader lifestyle themes down to the detailed product information, will ensure that you have plenty to talk about on your site and on your social networks.

[For ideas on how to create content with the limited resources at your disposal, read Content Marketing: 5 Easy Wins for Small Businesses.]

Choosing the best social media channels

It’s easy to be tempted by the newest shiny thing, and to want to be present anywhere, but spreading yourself too thin is a recipe for being completely ineffective. Choose 2-3 key platforms where you will focus your energy and activity.

The platforms you choose will depend on a few things, including your target audience and where they hang out – e.g. you might choose to be on Snapchat and Instagram for a Millennial target – and the type of content you are creating – e.g. if you create a lot of video then YouTube might be a good platform, if you’re confident being spontaneous and articulate on camera you might publish on Facebook live or on Periscope, if your business is in food and you can take a lot of beautiful images you might consider Instagram and Pinterest. If you’re really not sure, then Facebook is usually a good place to start – almost everyone is on Facebook!

Once you’ve chosen your 2-3 networks, you want to first of all set them up beautifully, creating cover images and profile pictures in the correct dimensions, filling in all the information fields, and so on; then you’ll want to create a publishing calendar whereby you stick to a schedule of posting regularly and consistently. Remember that it’s not just about marketing your product, social media is a two-way conversation with your potential or existing customers and you need to engage them on broader content themes with a more general lifestyle approach.

[See also Content Distribution: Choosing the right platform for your content.]

Amplifying your content via paid advertising and partnerships

Building your credibility and thought leadership via SEO, blog posting and social media engagement can be incredibly effective; it can also be quite slow. If you want to give your online presence a quick boost, you’re going to want to set aside a budget for promoting your content and platforms.

Facebook ads are one of the easier options to get your head around and you can easily set up a campaign to drive likes of your Facebook page or traffic to your website. You might also consider Google ads, pushing specific messages to well targeted audiences based on the search terms they are using. In this way, you can make sure that you are serving your ads only to people who are actively looking for what you are offering.

Another option to get some fast reach is to partner with someone who already has a big following. This might be a celebrity – probably a local celebrity rather than an A-lister, since we’re talking small budgets here – or simply an influencer in the industry, maybe a blogger or a specific media outlet in your industry. Try to offer something of value in return, perhaps an exclusive offer for their readers, or coverage on your own blog. PR coverage can also help here, but it’s not going to be a panacea.

[See also 7 Questions to Ask Yourself to Help You Get Media Coverage.]

 

If you’d like individual support on your specific business, you can book a 1:1 consulting session via the Clarity platform.

Filed Under: Digital, Startups, Strategy Tagged With: branding, digital, marketing, online presence

24/02/2016 By crocuscomms 1 Comment

10 Steps To Creating A Killer LinkedIn Profile

Blank pagesLast week we talked about building your personal brand, and in the professional world we said that nothing beats LinkedIn. There are over 400 millions users with 2 new members joining every second (Source).

In a way it’s like an online CV, but with greater possibilities to tell your story. It’s worth spending some time on this, even if you’re not looking for a job right now: you can get your profile in order so that it’s all set up for when you really need it. In fact, this is not even really about getting a job, it’s about making connections and having conversations.

As you work on optimising your profile, always consider the bigger picture; think about what you’re aiming for rather than what you’re doing today. For example, if you’re looking to change direction in your career, maybe move into a different industry or a different type of role, then try to highlight the aspects of your profile that fit this new direction. Identify key transferrable skills that will be important in that new role, and emphasise the most relevant responsibilities and achievements.

Oh, and if you don’t want all your connections, including your current employer, being told about these changes that you’re making to your profile, then make sure you set the privacy settings to not notify your network!

So with that in mind, here are 10 steps to creating a killer LinkedIn profile:

1. Get a professional picture

Please don’t leave the default LinkedIn silhouette, it’s really a barrier when you send a connection request or when someone wants to engage with you. People with profile pictures are 14 times more likely to be viewed (Source)! Likewise, don’t use that selfie from your last night out, or a full-body picture of you doing a 360 on your snowboard, and don’t include your wife, your kids, your dog and your goldfish. This is not about spending lots of money on a professional photo shoot, although getting a professional to take photos is not a bad idea. The bare minimum is that the photo is not blurry and actually looks like you; after that, it’s a case of communicating who you are in a professional way. Oh, and smile! The format on LinkedIn is square so think of this as well when you’re choosing and uploading your picture.

2. Create a custom headline

The headline that appears under your name is possibly the most important element of your profile, and is the only thing that someone will see, along with your name and picture, when you appear in search results. LinkedIn will automatically just choose your latest job title and company but this may not be the most effective use of the space. Consider using keywords instead, or try some version of this formula: WHAT you do, for WHOM, and HOW; and, if you can, add some evidence to back it up. This approach is also helpful if you are unemployed, as you are drawing your attention to your skills and your value (instead of putting “unemployed” or “seeking new opportunities”).

Here are some real-life examples, each of them ranking in the top ten among my own connections:

  • Profit Specialist – Helping Business Coaches, Consultants & Accountants to ATTRACT, WIN & RETAIN more profitable clients
  • Early Stage Investor | Purity, Health & Wellness | Consumer IOT | Hardware Startups| Connected Devices | Smart Appliances
  • Thought Leader | Innovator | Entrepreneur | Company Founder | Professional Speaker | Digital Startup Mentor
  • Global Relationship Builder | Mobile App Expert | 8 k+ Connection | Director – Algoworks | ex CTO | ex Founder | Angel

Try to avoid the realm of the cheesy – phrases like “social media ninja”, “digital guru” or “change maker” have lost all meaning and these are not the words that people are using to search for you. Note also that there is a 120-character limit.

3. Craft your story in the summary

This is where you can really showcase who you are and what you do, weaving your knowledge and experience into a cohesive story. Think about who you’re talking to, what key messages you want them to get from reading this, and perhaps a next step you want them to take; add your email address if you want them to get in touch. The summary should be written in first person (“I work with…”), and it’s your opportunity to tell us who you are and to pique our interest so that we look at the rest of your profile. Highlight your key achievements and if necessary explain any gaps or things that might not otherwise make sense. When it comes to including keywords, here and throughout the profile, think carefully about what people would search for if they were looking for someone like you. Have a bit of a search yourself and see what people with similar backgrounds are putting in their profiles.

4. Add descriptions for each of your previous positions

First of all, include all your previous jobs. Then, you have space to write about each of your previous roles, so don’t leave it blank with just the title and company listed. No need to write an essay, but do try to provide more context, what exactly your job entailed, and what you concretely did. Focus on your results and key achievements, which are much more powerful than simply listing your tasks; but of course don’t share confidential financial information from your past employers. As with the summary, you can bring each position to life by including video, images, presentations, and so on that will showcase your work.

5. Bolster your profile with recommendations

Ask your previous employers and peers to write a short recommendation for your past roles. Maybe don’t do it for your current job, or at least wait until you’ve left (a reason for staying on good terms with your past bosses). These recommendations are much more impactful than the endorsements of your skills (see #7), which are very general and often come from people you’ve never even worked with. Depending on your relationship with the person making the recommendation, you may also mention the areas that you’d love for them to include – perhaps your results on project x, your leadership on event y, or your collaboration skills as demonstrated in z situation.

6. Complete the additional sections

LinkedIn allows you to add other relevant sections so use this opportunity if you can. Add awards that you’ve won for your work, showcase projects and presentations, include any certifications that are important for your industry or role. You can also add other information such as organisations of which you’re a member, any volunteering activity that you do, causes you care about, and opportunities you’re looking for.

7. Get your skills in order

Even just listing your skills makes your profile 13 times more likely to be viewed (Source).The endorsement system on LinkedIn can be a little random, however, and you may end up with an incomplete and misleading picture of your skill set. Identify the skills that you want to feature prominently on your profile and add these if they are missing. Ask colleagues to endorse you to move these higher up in the ranking (or move them up yourself, and you’ll soon be getting endorsements for these new skills too). Clean up existing skills e.g. there’s probably no point in having nine endorsements for “global marketing” and three for “international marketing”. You can’t merge these unfortunately so consider deleting the less important ones. Note that you can list up to 50 skills but only 10 will be featured prominently.

8. Connect with people

LinkedIn is a place where you can be a little less restrictive in terms of the people you connect with – unlike, say, Facebook, where you probably want to keep it to people you actually know. The whole point of LinkedIn is connecting with people, so be open to accepting requests from strangers when their profile looks interesting and relevant. If you’re the one sending the request, PLEASE write a personalised message to briefly explain why you are connecting.

Joining groups for professionals in your field or industry is also a great way to stay in touch with the latest trends, make new connections and create future opportunities. Choose a few that look interesting and engage with them regularly – you’ll find that some groups are pretty quiet but if there’s a healthy discussion going on then you’ll get the most benefit out of the group.

9. Create valuable content

We talked about this already last week in our article on 7 First Steps To Establishing Your Personal Brand Online: don’t just create your profile and leave it there. Start engaging with other people’s content – “like” articles that your connections are posting, comment on them when you have something to add to the discussion. Share articles that you think will be interesting for your peers. As you get more comfortable, you can start to create original content too: publish articles via LinkedIn Pulse and these posts will appear at the top of your profile. Your articles will demonstrate your expertise in your field, reach a larger audience as they get shared among your connections and beyond, and make your profile rank higher as well.

10. Keep it updated

It goes without saying (or at least it should) that you’ll need to update your profile to keep it relevant and fresh. There’s nothing worse than a profile that clearly hasn’t been touched in three years.

Knowing what to write when you’re in actual fact unemployed is always going to be tricky, but lying about still being employed is not the answer. If you left a company last November, it shouldn’t still be listed as your current role today. You shouldn’t be sitting around waiting for that new opportunity to land in your lap anyway, so if you’re keeping yourself busy volunteering, doing some consulting or freelance work, or perhaps studying, then make sure you include this. 42% of hiring managers surveyed by LinkedIn viewed volunteer experience as equivalent to work experience (Source). Note that you can actually move many of the sections around, so you can bring the relevant sections higher up to highlight these.


So those are our 10 steps to creating a killer LinkedIn profile. Follow these and you’re more likely to be found by potential clients and employers, you’ll look professional and convincing when they do find you, and new opportunities are much more likely to come your way.

You might want to consider the one-month free trial of LinkedIn Premium, which promises additional features including a bigger profile photo and a larger search result listing. Even if you don’t continue with it longer term, the trial gives you access to information about professionals like you along with recommendations on keywords to put in your summary, key skills, and groups to join.

While we’re at it, you can customise your public profile URL as well so that it becomes www.linkedin.com/in/yourname. This looks more professional when you’re sharing it with your connections or if you include it in a job application. You can find the instructions in the LinkedIn help centre.

Filed Under: Branding, Social media Tagged With: branding, linkedin, personal brand, social media

17/02/2016 By crocuscomms 4 Comments

7 First Steps To Establishing Your Personal Brand Online

Establishing your personal brand onlineIt’s all very well to market your business and your product – but what about marketing yourself? It may feel “icky” to think of yourself as a brand, and to promote yourself as such, but there are many benefits to doing so.

Establishing your own personal brand online allows you to tell your own story as you want it to be told; to establish yourself as a thought leader (a little bit icky again?) in your industry; to create something bigger than the business and the product; and to produce real value for your followers. It can be a critical component of your business ecosystem when you’re an entrepreneur but also when you’re applying to a job, and recruiters are likely to look you up online and see what they can find. Rather than wait until you’re looking for a new job, get a head start today – so that when you need it, it’s already there.

Here are 7 first steps to get you started in establishing your personal brand online:

1. Define your story

Before telling your story, you’ll need to work out what that story will be. Try asking yourself these questions:

  • What are your core values?
  • What are your personal strengths and skills?
  • What do you want to be known for?
  • What are your unique personality traits?
  • What will make you stand out versus your competition?

Choose the key elements from your answers to these questions and craft a short paragraph that you can use as a basis for all your communication online.

To get really crisp and concise about what it is you do, you can try the following “elevator pitch” formula: What do you do? For whom? For what purpose? E.g. I do x for people who y so that they z.

2. Audit your online presence

Now that you have the story you want to tell, let’s take a look at what story you’re actually telling today. Start by Googling yourself and see what appears first. Is it your personal Facebook profile? Click on the image tab: which photos of you are listed here and are they the ones you want to come first? You can set up Google alerts to monitor new mentions going forward.

Next, go through your various profiles and platforms and see what story you’re telling there. Note down any areas that need updating. If you have lots of inappropriate photos on Facebook then visit your privacy settings and make sure that all photos and posts are restricted to your friends.

3. Review (or create!) your LinkedIn profile

There are so many different social networks out there but for the professional world the main one you want to worry about is LinkedIn. We could write a whole post just on optimising your LinkedIn profile but here are some quick tips:

  • Get a professional photo
  • Customise your headline
  • Write a clear summary
  • Describe each of your past and current positions
  • Get recommendations from past employers
  • Add your key skills

4. Claim your other social media profiles

They say Twitter is dying but for those of us who use it the benefits can be huge, including staying on top of the latest news but also publishing our blog posts and, importantly, connecting with our peers and with potential clients in our field. When selecting the right social network(s), you need to think about who you are, what your business is, and who your clients are. For example, there’s no point in setting up an Instagram account if you hate taking photos and don’t like sharing aspects of your lifestyle publicly. Likewise there’s no point in getting into Periscope and Snapchat if your target audience isn’t on there.

You may also want to claim your handle (your name) on new networks to make sure that you protect your own brand and prevent other people from using it, even if you aren’t yet active on there.

5. Create a personal website

A LinkedIn profile, along with other social networks, can be a great start but if you want to get serious about building your brand online you really need a website. It doesn’t have to be fancy, it can be just a couple of pages with a short bio, your CV, and your contact details and links to your social network profiles. You can create something quite nice just on Tumblr or you can try something like WordPress, Wix, or Squarespace. Get a custom domain name (www.johnsmith.com rather than www.johnsmith.wordpress.com) and get someone to proofread all the copy for you, especially if you’re not a native English speaker (that goes for all online platforms, in fact).

6. Use a professional email address

Please, please, PLEASE don’t use a Hotmail address for professional contacts. It’s embarrassing. Really. Gmail is the standard these days so at minimum you should get something like johnsmith@gmail.com. It’s even better if you can secure your own domain name. You’ll get this automatically if you have your own website, e.g. john@johnsmith.com or why not workwithjane@janejones.com. Eventually you can even add other email addresses to reflect the size of your business, for example, you can have media@johnsmith.com, careers@johnsmith.com, and so on.

7. Produce valuable content

It’s nice to have a presence on different networks but if you stop there no one’s actually going to know that you exist. Start by commenting on, and sharing, other people’s content; but then you need to be creating and publishing valuable content for your peers to read and engage with. It’s completely up to you which format you choose here. If you enjoy writing then adding a blog to your personal website could be a good idea; this will also get you appearing higher in search rankings. If you’re more of a verbal person, why not try podcasting or vlogging? The medium will also determine which platform you choose, for example, YouTube might be interesting for video, or maybe Periscope. Whichever format and platform you choose, be purposeful: each blog post you write, each tweet you send, is adding another piece to the puzzle that is your personal brand so make sure you’re building something cohesive and effective.

A note on business cards

Do we still need business cards in today’s online world? It’s always so exciting to order beautiful business cards and letterheads but think about when and how you’ll actually use them. If you plan to go to a lot of events and networking is an important part of making contacts in your business, then it may not be a bad idea to have something tangible to hand out to people. If so, you should include your name, a meaningful job title that tells people what you do, and key contact information such as your website (and/or LinkedIn profile), email and Twitter handle. Don’t spend a load of money on fancy cards that your contacts are simply going to throw in the bin – unless your business is a creative one and having an “out-of-the-box” card could be part of getting clients.

Filed Under: Branding, Social media Tagged With: branding, linkedin, personal brand, social media

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